Returns & Exchanges
At Rosens Stockholm, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn items in their original packaging. Simply follow our streamlined process to ensure a smooth exchange or a full refund to your original payment method.
Return Process
- 1.Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your receipt until your refund has been processed.